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Update
What changedCIO reports that Northern Trust’s onboarding agent achieved a first-pass F1 score above 96% for the data mappings it produces. That adds a quality measure to the previously reported claim that the agent cut preparation time from two and a half weeks to three days.
Northern Trust COO Pete Cherecwich told CIO that the agent was evaluated using anonymised data. He said staff review its output and handle cases where the system is uncertain, so the reported score does not mean every mapping is accepted without human oversight.
CIO says the partners built the agent on Microsoft Azure, using Microsoft Foundry and integrations with Excel and SharePoint. The additional details show how the onboarding tool fits into the bank’s existing reporting work, as well as how the companies say they assessed its output.
Sources and evidence- Northern Trust streamlines client onboarding with AI agent – CIO: CIO reports that Northern Trust says its AI onboarding agent achieved an F1 first-pass quality score above 96%, was evaluated using anonymised data, and was built on Azure with Microsoft Foundry and integrations for Excel and SharePoint.
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