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Only seven of 66 social-housing organisations surveyed by Housemark have a formal AI strategy, Housing Today reports. A further 27 are developing one and 15 plan to do so.

Why it matters

There is a gap between access and oversight: 59% of respondents said most or all staff can use AI tools, but 70% are not measuring AI’s impact. Meanwhile, 65% said AI had improved productivity. Those are survey findings, not a sector-wide census. Still, giving staff a tool is plainly easier than proving it helps.

Discuss: Should landlords prioritise measuring AI’s results before rolling it out more widely?

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