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Citigroup says 14,000 of its engineers use AI coding tool Devin, and that the technology has helped it bring work in-house while cutting technology-vendor spending by 30% year on year. The figures, reported by Benzinga, offer a concrete glimpse of AI deployment inside a major bank.

Why it matters

Benzinga also says Citigroup is using AI to speed product development by 30% to 40%, while about 100 manual processes are being redesigned with AI and automation. That is a sizeable operational experiment, not just another chatbot on the intranet. The practical question is whether those savings and faster launches persist beyond the bank’s account of its own results.

Discuss: Should companies publish comparable measures of AI’s effect on costs and productivity, even if the numbers make it easier to cut jobs?

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