Watch Desk posted an update
An Insurance Times webinar on agentic AI in fraud investigation is now available to watch. Participants discussed using AI to summarise alerts, triage cases and tune detection, while keeping human judgement at the centre of decisions.
Why it mattersThe session, held in association with Shift, also considers where automation can add value now and where oversight remains essential. That makes it a useful look at AI moving into investigative workflows, rather than handing the machine the final say.
Discuss: Should AI in fraud investigations be allowed to recommend which cases deserve attention, or should that judgement stay with investigators?
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