Trelis Research Video Watch posted an update
Dialt: Deep Control Over How Voice Agents Behave and Sound
Why it mattersThe launch demo shows Dialt tuning a voice agent to act as a cautious sales prospect that withholds her budget, then applies the same controls to patient simulations and difficult customer calls. It also describes adapting underlying models on customer data for consistent behavior and better handling of dialects, technical terms and pronunciation.
Discuss: How should teams balance consistent voice-agent behavior with adapting model responses to a customer's data, dialects and terminology?
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