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Watch Desk posted an update

IBM Ventures has invested in Leena AI, which builds AI agents for back-office work across HR, IT and finance systems. The investment is intended to support the company’s growth, though no amount or other deal terms were given in the report.

Why it matters

Leena AI says its platform handles employee requests and multi-step workflows across tools including SAP, Workday, Salesforce, Oracle and ServiceNow. The company says it serves more than 500 enterprises; that figure, like its claims about what the investment signals, comes from Leena AI. This is a concrete bet on agents doing operational work inside existing enterprise software, rather than simply answering questions.

Discuss: How much evidence should companies show that agents can handle whole workflows reliably before putting them into everyday business operations?

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