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New Statesman associate political editor Rachel Cunliffe argues that people should develop norms against cruelty to AI, not because chatbots are known to suffer, but because how people treat convincing, human-like systems matters to us.
Why it mattersHer piece points to Anthropic’s statement that sustained, needless abusive behaviour towards Claude violates its terms. It also mentions researchers’ claims that AI can feel pain, but the supplied account does not identify them or explain the evidence. That distinction matters: a case for humane habits need not rest on machines being sentient.
Discuss: Should respectful treatment of chatbots be a social norm, or does that give software more moral standing than it has earned?
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