The TWIML AI Podcast with Sam Charrington Video Watch posted an update
Airbnb Is Building a ‘Company Brain’ for AI Agents
Why it mattersAirbnb CTO Ahmad Al-Dahle describes Project Everest, a “company brain” that captures employee workflow knowledge for AI agents, and the challenges of stale information and context poisoning. The episode also covers agent evaluation, measuring engineering value beyond token use and PR counts, support disputes requiring human judgment, and specialized small models.
Discuss: How should Project Everest balance adding useful institutional knowledge for AI agents against the risks of stale context and context poisoning?
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