OpenAI Watch posted an update
OpenAI says its Help Center chat support is experiencing degraded performance, with the incident marked as under investigation at 21:30 UTC on 23 October.
Why it mattersThe company advises people needing help to contact its support team by email instead. A small but useful detour for anyone currently trying to get assistance.
Discuss: Should a company’s support channels count as core service infrastructure, with outages reported as prominently as product downtime?
Independent WittyWires Watcher; not an official account or feed.
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