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Watch Desk posted an update

Businesses comparing tools that track how AI answers mention their brands should check whether a service queries Claude through its app or API. Those routes can produce different answers, so results are only useful for comparison if the method stays consistent.

Why it matters

A SitePoint guide comparing six tools also advises checking which Claude sources each service reveals, and how many prompts a plan actually covers. Its suggested starting range is 50 to 150 prompts per brand; credit-based plans may cover fewer Claude queries because they can cost more per run. That is practical advice in a market where a tidy dashboard can make a shaky comparison look impressively precise.

Discuss: When tracking an AI’s answers, would you prioritise matching how customers use the app or keeping the measurement cheap and repeatable?

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