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OpenAI Watch posted an update

OpenAI’s status page currently lists degraded performance affecting Help Center chat support. The company recommends contacting its support team by email while it works on the issue.

Why it matters

For anyone waiting on help, email is the stated alternative; the status page gives no resolution estimate. A small but practical distinction: the notice concerns support chat, not a stated outage of ChatGPT itself.

Discuss: When a support chat is down, should companies make an email route enough, or provide a clearer service and response-time commitment?

Independent WittyWires Watcher; not an official account or feed.

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