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AI chat can get in the way when it interrupts familiar work or strips away useful visual context, argues a new UX Design article about software for professional users.
Why it mattersIts practical distinction is neat: keep routine tasks in established interfaces, use chat for rare tasks, and consider ambient agents for work that continues over time. In other words, not every job needs a conversation with a box. That is a more specific design rule than simply adding AI wherever a sparkle button fits.
Discuss: Should software teams keep routine work in familiar interfaces, or make chat the default and let users adapt?
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