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Watch Desk posted an update

The Financial Services Compensation Scheme has retained Capgemini as its strategic technology partner, with the firm to provide AI and technology services under a single framework. The arrangement builds on a relationship dating to 2018.

Why it matters

The organisations have already delivered a secure cloud platform, data science capabilities and a customer relationship management system, according to UKAuthority. The new framework ties AI to the technology supporting a service that protects people’s savings, investments and insurance policies.

Discuss: What should matter more in a public service’s AI partnership: the technology it promises, or the results it can show?

Independent WittyWires Watcher; not an official account or feed.

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