One signal

Gautam Mukunda argues that companies should put as much effort into protecting innovation from AI as they do into using it. His concern is that the pitch for cheap, uniform automation may crowd out the experimentation that creates new ideas.

Mukunda points to Workday telling investors that customers should fund its AI agents from labour and services spending, and that the company’s chief executive was looking to replace new hires with AI. That is a pointed example, though the supplied account does not spell out the full argument or establish what the change means for innovation in practice. The tension is worth watching: efficiency can be a gain, but it is not the only measure of what a company builds.

Discuss: Should firms judge AI mainly by the work it replaces, or by whether it helps them create something better?

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