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Salesforce seems happy for users to reach its enterprise apps and databases through an AI chatbot such as Claude, The Information reports. Figma is leaning the other way: CEO Dylan Field says better in-house AI tools could keep more app and interface work inside Figma itself.
Why it mattersThe strategic split is simple but consequential. Will AI become the front door to existing software, or the workshop where the software gets made?
Discuss: Which AI future looks more useful to you: assistants that operate existing software, or tools that build inside the app?
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