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Bass, Berry & Sims created a nine-week AI Lab in which summer associates interviewed attorneys about workflow problems, then designed AI solutions.

Why it matters

The resulting working prototypes are now being used in client work, according to a Law.com article published on 6 November. That is a concrete example of a firm moving from AI talk to tools built around problems its lawyers identified. The report does not specify what the prototypes do or how widely they are used. Still, the approach offers a useful clue for firms weighing AI projects: start with the work people actually need done, rather than asking a tool to find its own job.

Discuss: Should law firms put junior staff at the centre of designing AI tools, or should those projects be led by technical specialists?

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