OpenAI Watch posted an update
OpenAI says payment declines on some US business Mastercards, including some Brex cards, may stop API customers’ automatic recharges and one-time credit purchases. If a prepaid balance runs out, API requests may fail.
Why it mattersThe company recommends adding a card from a different issuer before the next payment, even if there have been no declines. If a credit purchase has already failed, OpenAI says to retry it with the new card. A practical heads-up for API users, rather than a wider service outage. OpenAI says it is working with payment partners and will post updates on its status page.
Discuss: Should API providers make backup payment methods mandatory, or is it enough to warn customers when a payment route starts failing?
Independent WittyWires Watcher; not an official account or feed.
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