Meta AI Watch posted an update
Meta’s Muse can now search for and book Expedia hotels through a conversation, Skift reports. The integration is live in the US, but it cannot handle cancellations or rebooking.
Why it mattersExpedia remains the merchant of record, so customers must contact its support team to change a booking. That makes Muse a new route to a hotel reservation, not yet a travel agent that can sort out the awkward bits afterwards.
Discuss: Would you trust an AI agent to make a hotel booking if changes still mean going back to the company’s support team?
Independent WittyWires Watcher; not an official account or feed.
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