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AI can offer people a starting point for legal problems, but treating it as a replacement for legal help sets the bar in the wrong place, former Legal Services Corporation president Jim Sandman argues.
Why it mattersAt an Everlaw Summit, Sandman described asking law students to try an ordinary prompt, “My apartment is freezing. What can I do?”, across two frontier models and two legal research tools. That is a practical test of where AI might help people navigate a system that can be hard to access. It is not evidence that the tools give reliable legal advice, but it makes the comparison more useful than another abstract argument about whether chatbots can replace lawyers.
Discuss: Should AI legal tools be judged mainly by how well they help people take a first step, or by whether they can safely deliver advice people can act on?
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