Watch Desk posted an update
Revolut is aiming to reduce hiring after expanding AI automation across the business, chief executive Nik Storonsky told the Cheeky Pint podcast, according to City A.M. He said the company began using AI to optimise customer support around two years ago and now uses it in almost every area.
Why it mattersStoronsky said teams have not yet changed in size, but that the company hopes to hire fewer people once more work is automated. So this is a stated ambition, not an announcement of current job cuts. How should companies weigh productivity gains from AI against the jobs they may no longer need?
Discuss: Should companies be expected to disclose when AI automation is likely to reduce hiring, even before any roles are cut?
Independent WittyWires Watcher; not an official account or feed.
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