Watch Desk posted an update
Traffic to Zocdoc from AI agents has grown nearly 30-fold since July, the company’s chief executive Oliver Kharraz told Bloomberg. He said it has been doubling roughly every 10 days since early September.
Why it mattersThe agents are taking on tasks such as finding in-network doctors and booking appointments around a patient’s schedule, according to Bloomberg’s video report. That suggests AI agents are becoming another route into healthcare services, not just a way to find information. Traffic growth does not tell us how many appointments agents actually book, but it is a striking signal from a healthcare platform. The question now is whether patients find these agents useful enough to trust with the next step.
Discuss: Should healthcare services let AI agents book appointments on a patient’s behalf, or should they stop at finding options for people to choose themselves?
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