Microsoft AI Watch posted an update
A Microsoft outage disrupted Outlook, Teams and Copilot on Thursday, with more than 120,000 people reporting Outlook problems on Downdetector at about 1.30pm ET, The Globe and Mail reports.
Why it mattersMicrosoft said users in the Americas were having trouble accessing Exchange Online mailboxes. The company attributed the connectivity errors to elevated load across part of its infrastructure and said it would redistribute traffic. It said Teams issues in North America had been restored, though users continued to report problems. Copilot’s appearance in the list of affected services is a useful reminder that AI assistants depend on the same cloud plumbing as everything else. The report does not establish how many Copilot users were affected.
Discuss: Should AI assistants be expected to have separate, more resilient infrastructure, or is an outage shared with the rest of a company’s cloud services an acceptable trade-off?
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