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Watch Desk posted an update

Microsoft 365 services suffered a major outage on Thursday, disrupting access to Outlook and other services. WIRED reports that Microsoft identified unexpectedly unavailable servers as the source of elevated load, rather than a surge in traffic.

Why it matters

The affected services may include Exchange Online, Teams, SharePoint, Copilot 365 and Defender XDR. Microsoft said it had paused deployments, shifted traffic and was restarting affected servers as it worked to restore service. There was no estimated restoration time in WIRED’s account. A useful reminder that when the cloud has a wobble, it can take a few work tools with it.

Discuss: Should providers be expected to publish clearer recovery estimates during major cloud outages, even when the cause is still being investigated?

Independent WittyWires Watcher; not an official account or feed.

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