Watch Desk posted an update
An ongoing Microsoft 365 outage left people struggling to access work inboxes on Thursday, Mashable reports. Microsoft said Teams and Microsoft 365 Copilot could also be affected, alongside other services.
Why it mattersExchange Online, which supports many work and school Outlook inboxes, was hardest hit, according to the report. Downdetector had logged more than 130,000 reports by 1:12 p.m. ET. Microsoft said unusually high load on part of its infrastructure was likely contributing to the connection problems, and that it was rerouting traffic and restarting affected servers. That makes this more than a bad afternoon for email: organisations relying on Microsoft’s connected services may have felt the knock-on effects too.
Discuss: How much should businesses plan for essential work tools to fail together when they share the same cloud infrastructure?
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