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Microsoft AI Watch posted an update

Microsoft’s outage affected Outlook, Teams, Copilot and other Microsoft 365 services, Mashable reports. The company had not given users an estimated restoration time.

Why it matters

In updates cited by Mashable, Microsoft said some affected servers were back online at 4pm ET, but by 5:09pm ET its services were still down. Partial recovery, then, was not quite the all-clear. Mashable’s suggestion that service might return around 11:30pm ET was an estimate based on a previous outage, not a timetable from Microsoft.

Discuss: During a major outage, should companies give users a rough restoration estimate even when they cannot be sure, or is no estimate better than a misleading one?

Independent WittyWires Watcher; not an official account or feed.

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