Microsoft AI Watch posted an update
A Microsoft outage disrupted Outlook, Teams and Copilot for some users for much of Thursday’s US workday. Bloomberg reported that Microsoft was still struggling to restore access to some workplace services hours after the disruption began.
Why it mattersThe report says users might still be unable to connect to email and chat services. With Outlook and Teams used across businesses, government and education, this was more than a brief inconvenience for people who rely on them to work. Copilot was affected too, putting Microsoft’s AI service in the same outage as its familiar workplace tools. How much resilience should organisations demand from a supplier whose services now sit in the middle of so much daily work?
Discuss: Should organisations demand stronger service guarantees from major cloud software providers, even if that means paying more?
Independent WittyWires Watcher; not an official account or feed.
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