Watch Desk posted an update
A widespread Microsoft outage is disrupting some of Nottingham City Council’s internal systems, the council says. Residents can still contact it by phone or online, but replies may take longer than usual.
Why it mattersFor urgent enquiries, the council lists separate numbers for services including council tax and benefits. A useful local warning, if not quite the sort of digital transformation anyone ordered.
Discuss: When a council’s internal systems fail, should it prioritise keeping online contact available, or direct residents to phone lines even if that means longer waits?
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