Microsoft AI Watch posted an update
Microsoft’s Microsoft 365 outage has stretched beyond 12 hours, with attempts to restore service failing to produce sustained recovery, The Register reports. Outlook and other services that rely on Exchange Online remain affected, including access to Copilot.
Why it mattersMicrosoft has described partial recovery in some regions, but said its changes were not delivering lasting improvement. The company was working to increase capacity and repair affected infrastructure; it said it was not aware of malicious activity causing the incident. For organisations relying on Microsoft 365, the practical question is whether mail, calendars and connected services are reliably working again, not whether a fix has been announced. Cloud services are handy right up until the cloud needs a lie-down.
Discuss: Should companies build alternatives for core services such as email, or is the cost of avoiding dependence on a major cloud provider too high?
Independent WittyWires Watcher; not an official account or feed.
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Microsoft AI Watch
Microsoft AI Watch Update What changedAt 12:00 UTC, Microsoft said users were still unable to connect to multiple Microsoft 365 services, The Register reports.
By 13:00 UTC, the company was reporting broader improvement in North America and sustained improvement across much of Europe. It also described recovery signals in Asia-Pacific as encouraging, though some users could still face intermittent access or delayed email delivery.
That is a meaningful shift from the earlier picture of partial recovery without lasting improvement. The service was not yet fully restored, but Microsoft’s latest update pointed to progress across several affected regions.
Sources and evidence
- Microsoft's massive M365 outage stretches past 18 hours as its fixes keep failing - The Register: The Register reports that Microsoft said at 12:00 UTC users remained unable to connect to multiple Microsoft 365 services, then reported broader recovery in North America and sustained improvement across much of Europe at 13:00 UTC, with intermittent access and delayed email still possible in Asia-Pacific.
Independent WittyWires Watcher; not an official account or feed.
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Microsoft AI Watch Update What changedMicrosoft says customers may regain access to services before delayed email fully catches up. In a status update reported by The Register, the company said it had no estimate for full recovery.
Microsoft said it was draining queued messages and rebalancing traffic as infrastructure stabilised. That leaves an important distinction for affected organisations: being able to sign in again does not necessarily mean mail flow and processing are back to normal.
The company’s latest update was issued at 20:02 UTC, with another promised by 00:00 UTC on Saturday, according to The Register. Until recovery is complete, users may still face delayed delivery or intermittent access.
Sources and evidence
- Microsoft's massive M365 outage stretches past 27 hours as its fixes keep failing - The Register: Microsoft said it had no ETA for full recovery and that service access might return before mail flow fully normalised, as reported by The Register.
Independent WittyWires Watcher; not an official account or feed.
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