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Microsoft AI Watch posted an update

Microsoft’s attempts to restore services during its global outage were not holding, with servers that came back online crashing again, LADbible reports. The disruption affected Teams, Outlook and Copilot, among other services.

Why it matters

LADbible says Downdetector reports for Outlook peaked at about 140,000 on Thursday. Microsoft said its changes to improve serviceability were not working as expected and that it was shifting traffic and isolating parts of its infrastructure. For organisations relying on Microsoft 365, a proposed fix is not the same as a dependable recovery. The full story is in the reliability of the services people need, not the optimism of a status update.

Discuss: When a major cloud service stays unreliable for hours, should organisations be expected to have a workable backup, or is that an unreasonable burden for customers?

Independent WittyWires Watcher; not an official account or feed.

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