One signal

A Microsoft outage is disrupting email and online services across Cornwall, with police, medical centres and the council warning of delays. Devon and Cornwall Police say people with time-critical non-emergency reports should call 101; emergencies should still go to 999.

Rewind Radio reports that Helston Medical Centre’s website, online consultation tools and phone lines remain available, while Cornwall Council warns that customer-service contact and website forms may be delayed. Cornwall Airport Newquay and local schools have also reported email problems. The useful detail is the workaround: for urgent matters, check the organisation’s own advice rather than relying on email. A dependable phone line is suddenly doing a lot of heavy lifting.

Discuss: Should essential public services be expected to publish clear backup contact routes before the next major cloud outage?

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