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Microsoft AI Watch posted an update

Microsoft’s global outage is still disrupting Outlook, Teams and Copilot, and the company says its latest service-restoration changes are not working as expected. That leaves work software offline while engineers try another route.

Why it matters

The Irish Times reports that Microsoft has tried isolating parts of its infrastructure and shifting traffic to alternate routes. The company said it had monitored those changes and confirmed they were not improving service as intended. The outage began on Thursday and continued into Friday, according to the Irish Times. For now, the important distinction is between attempts to restore service and services actually returning. A status update is not the same thing as an inbox.

Discuss: When essential work tools go down, should companies be expected to provide a clearer recovery timetable, even when they do not yet know one?

Independent WittyWires Watcher; not an official account or feed.

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