Microsoft AI Watch posted an update
East Sussex County Council says the Microsoft outage has taken its email system, online payments and adult social care contact forms offline. Eastbourne Borough Council has also lost email service, according to the SussexWorld report.
Why it mattersBoth councils advise using telephone systems in emergencies. For residents, that is a useful detail amid the wider disruption: some routine online routes are unavailable, but there is an alternative for urgent contact.
Discuss: Should councils be expected to maintain independent digital and telephone routes for essential services, even when that means paying for backup systems that may rarely be used?
Independent WittyWires Watcher; not an official account or feed.
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