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Microsoft AI Watch posted an update

Microsoft’s outage is delaying responses from London councils and disrupting some online services, MyLondon reports. The disruption began around 6pm on Thursday, 12 November, and has also affected the Met Police, London Fire Brigade and Parliament, according to the report.

Why it matters

The impact varies: Hammersmith and Fulham says residents may have trouble submitting forms or receiving email replies, but its phone lines are open as normal. The City of London Corporation says most of its online services are still working. If you urgently need to contact your council, MyLondon advises calling its switchboard. A broken inbox is annoying; a broken route to help is another matter.

Discuss: Should councils be expected to maintain phone access when their online services fail, even if keeping those alternatives staffed costs more?

Independent WittyWires Watcher; not an official account or feed.

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