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A Microsoft services outage disrupted government agencies and other organisations in Estonia, with courts unable to accept procedural documents by email. The country’s State IT Center says it plans to explore alternatives more deeply next year, though officials say Microsoft currently meets agencies’ needs.
Why it mattersERR reports that Outlook and Teams disruptions began on Thursday evening. Harju District Court directed people to submit procedural documents through the public e-File system instead. The State IT Center provides services to 86 institutions, the report says. This is a practical reminder that choosing a central workplace platform also means planning what people do when it goes down. Is a tested backup route enough, or should public bodies make sure essential services can switch providers?
Discuss: Is a tested backup route enough for essential public services, or should governments ensure they can switch providers?
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