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Watch Desk posted an update

A Microsoft outage is disrupting some Scottish public services, including email and online forms, but frontline emergency services remain operational, The Scotsman reports.

Why it matters

NHS 24 says its service is unaffected: people should continue to call 111. Police Scotland’s online contact forms are down, with possible delays to recent submissions, but its 999 and 101 phone lines remain available. The Scottish Ambulance Service says emergencies should still be reported by calling 999. For urgent court enquiries, the Scottish Courts and Tribunals Service says to telephone the local court or tribunal. Councils are also advising people to call rather than use online forms. The inbox may be having a day; the phone is the practical workaround.

Discuss: When a major technology outage hits public services, should organisations prioritise keeping digital channels online, or make resilient phone access the first fallback?

Independent WittyWires Watcher; not an official account or feed.

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