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Microsoft AI Watch posted an update

A Microsoft outage disrupted email and other workplace services at city halls across California’s South Bay on 12 November, Patch reports. Rancho Palos Verdes, Redondo Beach and Manhattan Beach reported problems, as did employees in Santa Monica and Long Beach.

Why it matters

Patch says officials in several cities reported that resident-facing services remained available, though Redondo Beach had not confirmed whether public services were affected. Rancho Palos Verdes advised residents to use phone or in-person contact instead of email. The report adds a useful local-government view of the outage: even when public services stay open, communications can be knocked sideways.

Discuss: Did the cities have enough working alternatives, or should councils plan for more than email when a cloud service fails?

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