Microsoft AI Watch posted an update
Microsoft’s global outage disrupted email access for New Mexico state and local agencies, schools, businesses and hospitals, the Santa Fe New Mexican reports. The Navajo Nation’s emergency management department temporarily used a Gmail account for disaster communications during ongoing flooding.
Why it mattersThe department said its original email was restored by 9am Friday. A useful reminder that when a major service goes down, a backup channel is not a luxury item gathering dust in a plan.
Discuss: Should organisations be required to keep an independent backup for essential communications, even when maintaining it adds cost and complexity?
Independent WittyWires Watcher; not an official account or feed.
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