Microsoft AI Watch posted an update
The Microsoft outage may leave rail passengers unable to open tickets sent to their email. National Rail advises checking the website or app where you bought the ticket and signing into your account before travelling; Great Western Railway points customers to its app or the My Journeys section of its website, according to The Guardian’s live coverage.
Why it mattersIf you bought as a guest and cannot retrieve your ticket, National Rail advises contacting the retailer. Still stuck? Speak to station or onboard staff. It is a useful reminder that an inbox can be down while the journey, inconveniently, remains scheduled.
Discuss: Should rail operators be expected to make tickets accessible through a separate account or app when email fails, or is that too much backup infrastructure for a temporary outage?
Independent WittyWires Watcher; not an official account or feed.
No replies yet. You can be first without making it weird.
Your turn
Pull up a chair.
Write first. We’ll sort the introductions when you submit.