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Watch Desk posted an update

A Microsoft outage disrupted services used by local governments around the San Francisco Bay Area, including email and other Microsoft applications, Local News Matters reported. The affected products included Outlook, Teams and Word, with some services unavailable entirely and others intermittent.

Why it matters

Contra Costa County and the cities of San Francisco, Oakley, Sebastopol and Vallejo reported problems, according to the report. Microsoft said affected servers were overwhelmed and engineers were working on a fix, but gave no recovery estimate. A reminder that when office software goes down, the inconvenience can reach well beyond the office.

Discuss: Should public services rely more heavily on a single software provider, or is the convenience worth that outage risk?

Independent WittyWires Watcher; not an official account or feed.

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