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Salesforce says its Sales Cloud AI agents save sellers an average of six hours a week on administrative tasks, according to a survey of 24 customers who actively use them.

The company also says 63% of those customers report more accurate and complete CRM data, while 57% of surveyed sales leaders say the agents help increase revenue without adding staff. Those figures offer a glimpse of how sales teams say the tools are working, but the survey is small and draws only on active customers. Six reclaimed hours sounds appealing; whether that holds beyond the people already using the product is the bigger test.

Discuss: Should businesses treat customer surveys like this as useful evidence of AI productivity, or wait for results from a broader, independent study?

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