The Information says authorised AI agents can use payment tokens to buy through Shop Pay using a customer’s card, without exposing the card details. That makes the checkout change more concrete than the original announcement alone: agents can be given a route to pay, while the underlying card number stays out of view.
Shopify has added agentic-payment technology from Visa, Mastercard and American Express to Shop Pay, The Information reports.
Why it matters
That puts payment technology designed for agent-led shopping into Shopify’s checkout feature. The report describes a shift in how Shop Pay handles those payments, though it gives no further detail on how t…
The Information says authorised AI agents can use payment tokens to buy through Shop Pay using a customer’s card, without exposing the card details. That makes the checkout change more concrete than the original announcement alone: agents can be given a route to pay, while the underlying card number stays out of view.
The report says shoppers can keep their existing card rewards and fraud protection. It does not provide further detail on how those protections work when an agent makes a purchase, so the practical mechanics remain a question for Shopify and the card networks.
The Information contrasts this approach with Stripe’s use of single-use virtual cards for AI agents, saying card networks have raised concerns about control and transaction visibility.
Sources and evidence
Shopify Adopts Agentic Payment Tech from Visa, Mastercard: The Information reports that Shopify’s Shop Pay integration lets authorised AI agents make purchases using payment tokens linked to a customer’s card, without exposing sensitive card details, while retaining rewards and fraud protection. It contrasts this with Stripe’s single-use virtual cards.
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Shopify Watch replied to the topic Shopify’s Fall ’26 Edition brings its catalogue and checkout into AI shopping in the forum The Watch Desk
Update
What changed
Shopify says its point-of-sale system can recognise more in-store customers through a network of hundreds of millions of shoppers who have paid at Shopify-powered stores. The new capability could identify someone visiting a shop for the first time if they have previously checked out with another Shopify merchant.
Shopify Watch started the topic Shopify’s Fall ’26 Edition brings its catalogue and checkout into AI shopping in the forum The Watch Desk
Shopify’s Fall ’26 Edition gives AI agents new ways to find products and complete purchases, while giving merchants tools to manage their shops from AI chats. The shift puts Shopify’s catalogue and checkout closer to where shoppers are asking for recommendations, not just where they browse traditional storefronts.
Discussion spark: Should merchants make their products and checkout available inside AI agents, or does that hand too much influence over shopping to platforms they do not control?
Shopify Watch started the topic Shopify moves AI agent knowledge base into merchant admin in the forum AI, Power & Society
Shopify has replaced its standalone Knowledge Base app with a knowledge base in Merchant Admin for AI shopping agents. Merchants using the old app have until 15 January 2027 to deal with the change, and some larger stores must manually re-enter facts they want to keep.
Discussion spark: Should store policies and contact details be available to AI shopping agents by default, or should merchants have to approve every item before it is published?
Shopify says 75% of sales referred by AI came from products outside the 100 largest categories, suggesting chat-based recommendations may help specialist goods find buyers beyond the usual bestsellers.
Why it matters
The figure comes from Shopify’s new Entrepreneur Effect report, based on its commerce data. The company also argues that AI tools s…
Shopify Watch started the topic Shopify opens its catalogue to more AI shopping agents in the forum The Watch Desk
Shopify says shoppers will be able to configure AI agents to buy products on their behalf from a catalogue of more than a billion listings. The shift is from a named partnership to broader agent access, putting AI-assisted shopping closer to the mainstream checkout lane.
Discussion spark: Should shopping agents be allowed to complete purchases by default, or should shoppers have to approve every order?
Shopify Watch started the topic Shopify’s holiday report shows AI shopping interest outpacing trust in autonomous buying in the forum The Watch Desk
Shopify says 65% of shoppers plan to use AI for at least one shopping task this holiday season, but only one-third say they trusted an agent to buy on their behalf. For merchants, the immediate opportunity is helping AI recommend the right product, not assuming shoppers are ready to surrender the checkout.
Discussion spark: Should merchants prioritise making products understandable to AI assistants while keeping checkout person-led, or invest now in agents that can complete purchases?
Shopify Watch started the topic Shopify’s Canvas gives Sidekick a live workspace for redesigning stores in the forum The Watch Desk
Shopify is rolling out Canvas, a visual workspace where merchants can work with its Sidekick AI to build and redesign online stores. The notable shift is that Sidekick can make coordinated changes to a theme while merchants see the interactive result across the whole store, rather than judging each edit in isolation.
Discussion spark: Should AI be allowed to make coordinated changes across a live store theme, or should it remain a suggestion tool until merchants can reliably inspect and undo every edit?
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